7Gold Terms and Conditions

Welcome to 7Gold. These terms and conditions govern your use of our website and services, and by creating an account you confirm that you accept them in full. If you do not agree with any part of these terms, you should not register or use our platform. These terms apply to every player who accesses 7Gold casino online, regardless of location, unless that location is listed among our restricted territories below.

Who We Are

7Gold is operated under the GoldChip Gaming LTD company name and number 3-102-949550, registered at Avenue Escazu 12784, Escazu, Costa Rica, as published in our site footer. Our general terms identify ChapChap Technologies Ltd, company registration number 15788, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, as the owner of our service. We hold licence No. ALSI-202409025-FI12 issued by the Government of the Autonomous Island of Anjouan under the Computer Gaming Licensing Act 007 of 2005. These terms are governed by Curacao law, and the courts of Curacao hold exclusive jurisdiction over any dispute. We do not hold a UK Gambling Commission licence.

Eligibility to Play at 7Gold Casino

You must be of legal gambling age in your jurisdiction to register with us. We restrict access from certain countries, and residents or citizens of the USA, Republic of Macedonia, Hungary, Bulgaria, Albania, Moldova, Ukraine, Georgia, Lithuania, Armenia, Syria, Kosovo, Saudi Arabia, France, Curacao, the Dutch West Indies (Martinique, Suriname, Aruba, Sint Maarten, Bonaire, Sint Eustatius and Saba) and Belarus may not open an account with us. This restriction applies to citizenship as well as residence. At 7Gold, we reserve the right to request identity documentation at any time to confirm eligibility.

Account Registration

To play at 7Gold casino, you must register with accurate personal details including your name, date of birth, address, telephone number and e-mail address. We require photo ID, proof of address and proof of payment ownership for verification before processing your first withdrawal, and we may request phone verification in some cases. Our 7Gold login credentials are personal to you, and you must keep them confidential. Our casino does not currently operate on a no-account basis, so registration is mandatory before you can access real money games.

Currency Rules

We accept EUR, GBP, USD, CAD, AUD, CHF, NOK, SEK, ZAR and DKK. You must use the currency of your own country where it is available on our platform; accounts opened in other currencies are not permitted and may be closed by our team.

Deposits and Withdrawals

Our minimum deposit is 20 GBP on every payment method we offer. To qualify for a deposit bonus, your deposit must be at least 20 EUR/USD/GBP/AUD/CAD/CHF or 200 SEK/NOK/ZAR/DKK. We set a minimum withdrawal of 100 GBP per transaction across all methods, with a maximum of 1000 GBP per transaction. Our withdrawal limits also depend on your VIP tier - depositors can withdraw up to 2500 per week and 10 000 per month, rising to 7000 and 25 000 for our Diamond tier. Higher limits can be arranged through a VIP manager.

We only pay winnings to an account registered in the same name and address as your 7Gold casino account. Maximum winnings from your first deposit are capped at 25x the deposited amount, and all deposits must be wagered three times before you may request a withdrawal. Players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India and Pakistan are subject to a x20 real money wagering requirement instead.

Verification and Processing Times

We require supporting documents within 5 business days of our request, and we process verified requests within 5 business days thereafter. Withdrawals are processed on Tuesdays and Fridays, and once your documents are verified, we aim to complete your request within 1 business day, with funds generally arriving within 3 to 10 business days.

Welcome Bonus and Other Promotions

At 7Gold, we offer four deposit bonuses to new players: 400% on the first deposit, 200% on the second, 300% on the third and 100% on the fourth. We at 7Gold apply a x30 wagering requirement to each bonus together with its deposit, and the maximum bet permitted while a bonus is active is 10 AUD per round. Our bonus funds are restricted to video and classic slots - table games, card games and live casino play are forbidden while a bonus balance remains active. The maximum cashout from any bonus is capped at x20 of the deposit, and anything above that amount is removed automatically. Our 7Gold bonus deactivates once the balance falls to 0.1 or below, and you may cancel it only before placing your first bet. We remove bonus funds from accounts that remain inactive for more than 15 days.

Our daily cashback rewards players based on the previous day's losses, with limits rising by VIP level from 500 GBP/EUR a day at Bronze up to 20 000 at Diamond. Cashback carries a x10 wagering requirement and a 25x maximum win cap. We also run weekend tournaments with leaderboards. Any no deposit bonus we offer carries a x60 wagering requirement and requires a deposit before withdrawal; maximum winnings range from x5 of the bonus at Bronze to x30 at Diamond, with a 50 GBP cap for players who have never deposited. No deposit bonuses at 7Gold run only on titles from Gamebeat, Mascot, Platipus, ReadyPlay, Retrogaming, Spinomenal, Wizard and Yggdrasil.

Our Games

7Gold slots and table games come from 77 providers, giving you access to 14 604 slot titles, 790 live games and 15 394 games in total. Our 7Gold live casino features dealer roulette, blackjack and baccarat alongside live game shows from Evolution, Pragmatic Play Live, Vivo and other studios. We also provide RNG roulette, blackjack, scratch cards, bingo and dragon tiger. Our 7Gold online slots library includes dedicated sections for Megaways, jackpots, Hold and Win and Book slots, and our progressive jackpot titles are listed on a separate jackpots page.

Responsible Use of VPN

We permit the use of a VPN, proxy or similar service at your own risk. If you choose to use such a service, we accept no responsibility for games failing to load or for any issues with identity and location verification that result from it.

Customer Support and Complaints

Our support team is available 24/7 through live chat and e-mail at support@7Gold Casino.com. If you have an unresolved complaint, it can be escalated to complaints@7Gold Casino.com, though we do not consider complaints raised more than 14 days after the relevant transaction. We currently provide support in English only.

Changes to These Terms

We may amend these terms and conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We encourage you to review this page periodically. Continued use of 7gold casino after changes are published constitutes your acceptance of the updated terms. If you have questions about any section of these terms, please contact our support team before continuing to play 7gold casino online for real money.